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Certificate in
Business Communication

This certificate program will help individuals develop a high level of competence in communication, particularly in business and government organizations. The program focuses on helping students learn how to complete the following:

  • write letters, memoranda, and reports that are concise, lucid, and effective
  • plan and deliver informative and persuasive oral presentations without undue stress or stage fright
  • generate information through library research, database searches, systematic observation, interviews, and surveys
  • analyze information to yield conclusions that will be understood and recommendations that will be acted upon
  • use careful organization, headings, and visual aids to produce reports that are impressive to look at and informative to read
  • interact effectively in small groups and committees
  • foster an organizational environment which encourages effective communication by all employees

All courses with the exception of CDCM 415 and CDCM 300 are degree program equivalents, and may be taken for credit independently from the certificate.

For detailed certificate and program information, please visit www.ryerson.ca/ce/buscomm.

See more courses and programs relating to Business, Management, and Economics or Communication and Media.

Admission Criteria

It is recommended that applicants have the following:

OSSD with six Grade 12 U or M credits (including English), with a minimum average of 60 percent, or equivalent, or mature student status.

Undergraduate students wishing to pursue a continuing education certificate program should be aware of possible restrictions; please refer to Curriculum Advising for complete details.

Program Open House

Students who have questions about the admission criteria and/or would like to know more about this certificate are invited to attend a Program Open House. Please see Open House for dates, times, and location.

Certificate Requirements

The successful completion of eight courses (six required courses and two electives), with a cumulative grade point average of 1.67 or higher, is required for the certificate. It is recommended that students begin the program with CCMN 279.

Certificate Registration

Students may be registered in only one certificate program at any one time. To allow maximum flexibility in crediting external courses and/or courses previously taken at Ryerson, students should register in the certificate at the beginning of their first course (see also Courses and Programs FAQ). For complete details on the advantages of early registration, registration deadlines, and Transfer Credit restrictions, all students should read Registration in a Certificate Program.

Requirements for Graduation

To graduate, you must successfully complete the published certificate curricula from the year you registered in the certificate. Certificate requirements must be completed within six years from the time you were first admitted into the certificate program. In some circumstances, certificate requirements may change, resulting in courses no longer being available. In such cases, Course Substitutions/Directives may be requested. Also, you must apply on RAMSS to graduate, prior to the appropriate application deadlines (see Important Dates). For complete details, all students should read Graduation.

Required Courses

CCMN 279   Communication:  Introduction to Professional Communication
CCMN 313   Communication:  Organizational Problem Solving and Report Writing
CCMN 314   Communication:  Professional Presentations
CCMN 413   Communication:  Corporate Communications
CCMN 414   Communication:  Interpersonal Communication in Management
CCMN 443   Communication:  Contemporary Intercultural Communication


Electives (select two)

CCMN 114   Communication:  Short Management Reports
CCMN 315   Communication:  Issues in Communication and the Contemporary Workplace
CCMN 447   Communication:  Communication and Law
CDCM 300   Communication:  Communicating in Virtual Environments
CDCM 415   Communication:  Promotional Communications
CFRE 502   French:  Communication and Business French


Distance Education

The following courses are available in a distance education format this academic year.

CCMN 114   Communication:  Short Management Reports
CCMN 279   Communication:  Introduction to Professional Communication
CCMN 313   Communication:  Organizational Problem Solving and Report Writing
CDCM 415   Communication:  Promotional Communications


Intensive Spring/Summer Program

Students have the opportunity to obtain the Certificate in Business Communication in an intensive format during the Spring/Summer term. This unique fast-track program covers all six required courses plus two electives.

CDCM 999   Communication:  Business Communication Intensive