Office of the Ombudsperson

The Office of the Ombudsperson is a place for students to raise concerns which they have been unable to resolve themselves. Students can bring forward their concerns in confidence to the Ombudsperson’s Office with the knowledge that they will not be disclosed, unless the student provides permission for this to happen. As an impartial office, the Ombudsperson considers the perspective of both the student and the University in all cases brought to its attention. The Ombudperson’s Office is independent of the University, all administrative structures and the student government. Students who meet with the Ombudsperson or Assistant Ombudsperson will be given the opportunity to discuss their concerns, and will be informed of the options available to them to move forward.

Contact Us

Contact us if you believe you have been treated unfairly, you are not sure what your options are, or you would like to discuss how a Ryerson policy or procedure applies to your situation. We respond promptly to all email and telephone inquiries, and you are also welcome to schedule an appointment or drop by the Ombudsperson's Office.

In person: Oakham House, 2nd floor, rooms OAK215 and 216, 63 Gould Street (southwest corner of Church and Gould streets)
By phone: 416.979.5000, ext. 7450
By fax: 416.979.5170
By email: ombuds@ryerson.ca
Website: www.ryerson.ca/ombuds