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Certificate in
Retail Management

Note: This certificate program may be completed entirely at a distance. Visit the distance education website for further information.

Sample Distance Course ModuleSample Module

This certificate is designed for students seeking employment in or currently employed in retail, the largest employment sector in Canada. The program will focus on fundamental retail topics and provides students with the ability to choose electives based on broad interests or specific areas such as buying, operations, or management.

For detailed certificate and program information, please visit www.ryerson.ca/ce/retail.

See more courses and programs relating to Business, Management, and Economics.

Admission Criteria

It is recommended that applicants have the following:

OSSD with six Grade 12 U or M credits, or equivalent, AND one of the following:

Mature student status

OR

A recent college diploma or undergraduate degree

OR

A minimum of one year of related professional experience in the retail industry

Undergraduate students wishing to pursue a continuing education certificate program should be aware of possible restrictions; please refer to Curriculum Advising for complete details.

Program Open House

Students who have questions about the admission criteria and/or would like to know more about this certificate are invited to attend a Program Open House. Please see Open House for dates, times, and location.

Certificate Requirements

The successful completion of six courses (two required courses and four electives), with a cumulative grade point average of 1.67 or higher, is required for the certificate.

Certificate Registration

Students may be registered in only one certificate program at any one time. To allow maximum flexibility in crediting external courses and/or courses previously taken at Ryerson, students should register in the certificate at the beginning of their first course (see also Courses and Programs FAQ). For complete details on the advantages of early registration, registration deadlines, and Transfer Credit restrictions, all students should read Registration in a Certificate Program.

Requirements for Graduation

To graduate, you must successfully complete the published certificate curricula from the year you registered in the certificate. Certificate requirements must be completed within six years from the time you were first admitted into the certificate program. In some circumstances, certificate requirements may change, resulting in courses no longer being available. In such cases, Course Substitutions/Directives may be requested. Also, you must apply on RAMSS to graduate, prior to the appropriate application deadlines (see Important Dates). For complete details, all students should read Graduation.

Required Courses

Students who demonstrate the requisite combination of education and work experience may apply to the academic coordinator to waive CRMG 200. Students granted this waiver must complete five elective courses instead of four.

CRMG 200   Retail Management:  Intro to Retail and Services Management
CRMG 302   Retail Management:  Retail Consumer Insight


Electives (select four or five)

CENT 500   Entrepreneurship:  New Venture Startup
CGMS 200   Global Management:  Introduction to Global Management
CMHR 405   Human Resources:  Organizational Behaviour
CMHR 523   Human Resources:  Human Resources Management
CMKT 100   Marketing:  Principles of Marketing
CQMS 102   Quantitative Methods:  Business Statistics I
CRMG 301   Retail Management:  Retail Operations Management
CRMG 303   Retail Management:  Service Quality Management
CRMG 400   Retail Management:  Buying Process I
CRMG 434   Retail Management:  Intro to Logistics and Supply Chain Mgmt
CRMG 452   Retail Management:  Visual Merchandising and Space Planning
CRMG 806   Retail Management:  Retailer Perspectives on Category Management
CRMG 902   Retail Management:  Franchising
CRMG 907   Retail Management:  Relationship Marketing
CRMG 909   Retail Management:  Advanced Buying Process II
CRMG 910   Retail Management:  Omni-Channel Retailing
CRMG 911   Retail Management:  Retail Sales Management
CRMG 916   Retail Management:  Managing B2B Channels
CRMG 919   Retail Management:  Visualizing Data for Decisions
CRMG 925   Retail Management:  Leading in Retail Service Organizations


Note to registered certificate program students
Electives
CZRM 100 deleted.
CRMG 806 added.

Professional Development

You can receive an acknowledgement of professional achievement once you have successfully completed three courses as follows:

Professional Development Award: Retail Buying requires completion of CRMG 400, CRMG 452, and (CRMG 806 or CRMG 909).

Professional Development Award: Retail Operations requires completion of CRMG 301, CRMG 303, and CRMG 925.

Distance Education

The following courses are available in a distance education format this academic year.

CENT 500   Entrepreneurship:  New Venture Startup
CGMS 200   Global Management:  Introduction to Global Management
CMHR 405   Human Resources:  Organizational Behaviour
CMHR 523   Human Resources:  Human Resources Management
CMKT 100   Marketing:  Principles of Marketing
CQMS 102   Quantitative Methods:  Business Statistics I
CRMG 200   Retail Management:  Intro to Retail and Services Management
CRMG 301   Retail Management:  Retail Operations Management
CRMG 302   Retail Management:  Retail Consumer Insight
CRMG 303   Retail Management:  Service Quality Management
CRMG 400   Retail Management:  Buying Process I
CRMG 452   Retail Management:  Visual Merchandising and Space Planning
CRMG 907   Retail Management:  Relationship Marketing
CRMG 909   Retail Management:  Advanced Buying Process II
CRMG 910   Retail Management:  Omni-Channel Retailing
CRMG 911   Retail Management:  Retail Sales Management
CRMG 916   Retail Management:  Managing B2B Channels
CRMG 919   Retail Management:  Visualizing Data for Decisions
CRMG 925   Retail Management:  Leading in Retail Service Organizations