Distance Education Exam FAQ

  1. Does every course have a final exam?
  2. What if I have a scheduling conflict with my final exam?
  3. What if I become ill or have an emergency during a final exam?
  4. What if I am unable to write an exam due to a medical condition?
  5. Are all final exams written at the same time in the same place?
  6. What if there is a technical problem during an online exam?
  7. Are online exams timed?
  8. Will my final exam be returned to me?
  9. I live more than 100 kilometres away from Ryerson. How do I write my exam?
  1. ­Does every course have a final exam?
    No, but many do. Exam information will be provided in your course outline. Contact your instructor if you need further clarification.

  2. ­What if I have a scheduling conflict with my final exam?
    If you are enrolled in more than one course, the final exam for both courses may be scheduled on the same day and time, creating a scheduling conflict. If this is the case, please email Client Support and Logistics immediately at distance@ryerson.ca.

  3. ­What if I become ill or have an emergency during a final exam?
    Should you become ill or have an unforeseen emergency that prevents you from finishing a final exam, you must notify your instructor immediately. Alternate arrangements can be made at your instructor’s discretion.

  4. ­What if I am unable to write an exam due to a medical condition?
    You must inform your instructor immediately, but no later than three (3) business days after the scheduled exam, should you be unable to write an exam for medical reasons. A Ryerson University Health Certificate PDF must be completed and signed by you and your doctor, making sure to indicating the date you are able to resume your studies. If you are a continuing education student, the form must be presented to The Chang School. If you are an undergraduate student, the form must be presented to your Program Department.

  5. ­Are all final exams written at the same time, in the same place?
    On-campus final exams are written on the same date; times and locations will vary. Your instructor will post the time and location of your exam by week eleven (11) of your course. Please contact your instructor(s) or email Client Support and Logistics at distance@ryerson.ca if you are unsure of your exam schedule.

    Online exams are set up to allow you a “window of opportunity” to access the exam link (this can range anywhere from 15 minutes to several days). It is important to note that the exam link will only be available during this time. Should you attempt to begin your online exam after the designated window of opportunity, the link will no longer be accessible.

  6. ­What if there is a technical problem during an online exam?
    You are strongly encouraged to take your course’s sample test before attempting online tests.

    If you experience technical difficulties during an online exam, email your instructor immediately, advise him or her of the problem, and submit the exam problem report in your course. Also, contact Client Support and Logistics at distance@ryerson.ca.

  7. ­Are online exams timed?
    Online exams are time-logged from the second you access the exam to the time it is submitted. You are responsible for monitoring your time. Instructors will know exactly how long you took to write the exam and if you stayed within your time allowance (e.g., two hours).

  8. ­Will my final exam be returned to me?
    It is Ryerson University policy that final examinations are not returned to students. If you have any questions about your final grade, please contact your instructor as soon as you receive your grade. If you are unable to reach your instructor, please contact Client Support and Logistics by email at distance@ryerson.ca or phone at 416.979.5315.

  9. ­I live more than 100 kilometres away from Ryerson. How do I write my exam?
    Please review the information about off-campus exams on Examination Procedures for Online Courses.